The second-hand marketplace Members Express Displeasure About Sizing Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's garments without notifying all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are posting online stating that platform listings now display an altered size classification than originally posted due to the recalibration.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to examine their items and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Changes
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification to its shipping options due to shopper criticism.